Walmart Is Being Sued For Allegedly Keeping Voiceprints When Shoppers Call

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It was filed on behalf of Amber Smith last July, an Illinois resident who called her local Walmart store in December 2025 and July 2026. The calls were received by Walmart s automated interactive voice system. Plaintiff Smith is gravely concerned and upset about the collection of her biometric information which she views as a form of surveillance without adequate consent, a copy of the publicly available lawsuit read. It added that Smith is especially worried because she also uses her voiceprint to unlock other highly confidential services, like her bank accounts, which legally collect her voiceprint due to its ability to serve as a biometric identifier. blogherads.adq.push(function () { blogherads .defineSlot( 'medrec', 'div-gpt-dsk-tab-midarticle1-uid0' ) .setTargeting( 'pos', ["mid-article1","mid","inbody1","btf","inbody"] ) .setTargeting( 'viewable', 'yes' ) .setSubAdUnitPath("ros\/mid-article") .addSize([[300,250],[2,2],[2,4],[4,2],[3,3],[6,6],[300,251]]) ; }); Related Stories Logistics DoorDash Gets FAA Green Light for Commercial Drone Deliveries Industry News Lululemon Faces Lawsuit For Fake Reference Prices